Request for Record and Data Retrieval
The course advisory, planning group, and trainers have the ability to request learner information to aid in event planning, assess training needs and market feedback, and review participant feedback during course evaluation meetings. ISCT may share organization details and training needs of registrants/participants as provided in the course registration or evaluation forms for event planning and evaluation purposes. All requests for this information should be directed to the Workforce Development team at ISCT, which will be reviewed and approved by the Associate Director for Workforce Development or their designee.
Registrants' or participants' names will not be disclosed without prior consent, and ISCT is not obligated to seek registrants' or participants' consent before sharing their information. Learners can request their registration status and completion records by emailing isct@isctglobal.org, which will be processed by the workforce development staff. Requests are subject to validation by the Education Support Administrator or their designate, ensuring the requester's provided information aligns with ISCT's customer relationship database.
For requests made on behalf of learners, legitimacy must be established (e.g., employer validation purposes), and personal information will not be shared without the learner's written consent. ISCT can provide learners or requesters with enrollment status and course completion certificates (to learners only). All record and data retrieval requests will be responded to or processed within 5 working days.
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